Collaboration and Facilitation SERVICEs
Empowering teams to communicate, innovate, and achieve their goals through strategic facilitation.
IS any of these your challenge?
As a leader in the corporate, startup, or NGO world, you probably work with extremely talented people to solve problems that have the impact you need.
The challenge appears in how you effectively harness information, talent and tools to effectively drive success.
Here are some common obstacles you might be facing:
Here are some common obstacles you might be facing:
Collaborative Roadblocks
Are you finding it difficult to foster seamless teamwork? You’re not alone. Many leaders struggle with bridging communication gaps and aligning team goals. It's frustrating when everyone is talented, but the collaboration just isn’t clicking.
Innovation Hurdles
Do you know your team has brilliant ideas but you end up implementing ideas without the desired impact? This is a common pain point. Without a structured design process, solutions get defined without a clear map, leaving you and your team feeling unfulfilled.
Decision-Making Dilemmas
Are your meetings dragging on without clear outcomes? I understand how time-consuming and draining indecisive discussions can be. It’s essential to make swift, informed decisions that everyone can support, but that’s easier said than done.
Action Plan Ambiguities
Do you struggle to translate strategic plans into concrete, actionable steps? This can be one of the most frustrating challenges for any leader. Ensuring that your strategic insights are understood and implemented effectively is crucial for progress.
SERVICES
Webinars and Conferences
Learn and get inspiration with sessions to understand foundational aspects of facilitation, product management or customer experience. Whether online or on-site, I can share my experiences with your audience.
Training and Mentoring
Enable your team to gain new skills, drive more collaboration, innovation and grow internally. All my programs focus on a pragmatic approach to support effective learning and application of knowledge.
Workshops
Get an expert facilitator to guide a problem solving, innovation, collaboration or strategic challenge at your company. From 1 hour workshops to Design Sprints or Strategy Retreats, all workshops are customized to solve for your particular situation, resources and constraints.
Facilitation Enablement
Enable new ways of working by radically changing your operating systems to support an effective, collaborative, accountable and innovative growth culture. I run a diagnosis of your current collaboration and innovation to provide the plan, training and support to implement new ways of working.
MY Facilitation Approach
I believe in empathy, objectivity, and learning prioritization. The frameworks I use are structured upon first principles, having a solid but minimal foundation that allows you and your team to then explore in a creative and flexible way. In this way, I guide teams to move forward with clarity and purpose. I have multiple certifications in Facilitation, Customer Experience, Growth and Product Management that allow me to have a deep understanding of your challenges and customize your solution with the right toolkit.
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Empathy and Change management
Humans and emotions are one and the same. I understand and use this to drive effective change.
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Objective Facilitation
In uncertain scenarios our biases can kill our intentions, objectivity allows us to build and constantly update our maps.
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Applied learning
There is no innovation without learning, there is no collaboration without learning, there is no intentional impact without learning. This is at the core of all my services.
about ME
I am Mariana Salazar, I excel at mediating and driving meaningful conversations that lead to action.
With over 10 years of experience in the technology industry, today my entire focus is on helping people and companies match their impact with their intentions, I believe that can only be achieved by taking a step back and rethink how problems are explored, solutions defined and execution is driven.
From spearheading customer support experience to enabling products and services or enabling a sales team, facilitating skills have allowed me to drive impact and team building.
I maintain a strong LinkedIn presence, sharing insights on facilitation techniques, my freelance journey (I own Cat Instinct, a small business on cat behavior) and contributing with multiple networks of women, facilitators and LATAM leaders. My areas of expertise include customer experience in B2B tech, manufacturing, finance, and the pet space. My focus is on helping LATAM companies as I believe we have the potential to create solutions to real social and global problems.
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Customer Centric
From active listening to influencing decisions, I strongly believe customer centric is the only way towards success. I can help you enable customer centric processes and transform customer insights into actionable plans.
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Product and Value Space
By enabling an integral approach that includes both discovery and delivery, I enable cross-functional teams to learn and enable value. Whether a workshop is required or product consulting, I can help you structure plans focused on learning and growing a business.
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Collaboration and Culture
From enabling effective collaboration, reducing processes and training skilled facilitators, I can help your organization operate with an innovation and cooperative culture
What my Clients Say
"She is an intelligent, committed, strategic person and a great human being. Working alongside her was an experience that made me grow personally and professionally."-Xenia Patrón, Sr. Product Manager and Operations expert
"Mariana's approach to product development is rigorously research-driven, data-oriented, and user-centric. She consistently seeks validation at every step of the product lifecycle, translating complex market requirements into user-centric solutions."-Marco Santiago, Co-founder at Finicast
"Mariana is a leader that loves to see others succeed. She actively drives cooperation with other groups and is able to have difficult conversation in a constructive manner."-Ralf VonSosen, CEO at MySideCar.ai
Let's Work Together
